Carnegie Mellon University School of Computer Science

Receiving

The SCS Computing Facilities receiving office handles shipment deliveries of technical procurement orders as well as general hardware deliveries for the School of Computer Science. In addition, we offer general shipment assistance as related to hardware and other peripherals.

SCS Receiving is located in Wean Hall 3613, and is open between the hours of 9:00 AM and 5:00 PM, Monday through Friday.

Hardware and Peripheral Return/Shipment Services

Receiving staff can assist in efforts relating to the return of technical hardware (returns, RMA process, special shipping conditions, etc). We are happy to provide assistance and feedback regarding special shipment scenarios where coordination may be necessary. 

Notification Services

We will notify you (as an order contact) once your order arrives via an e-mail notification. If the item is a computer, you will also receive additional information concerning how to register your new machine for service and support.

Computer Purchases

Computers purchased for SCS with CMU funds will be automatically tagged with a CMU asset number for asset tracking and registration purposes. This information will be provided by SCS receiving. Requesters purchasing laptops must fill out an off-campus equipment authorization form, provided by SCS Receiving.

Pickup Availability

Orders delivered to SCS Receiving are available for pickup in Wean Hall 3613, between the hours of 9:00 AM and 5:00 PM, Monday through Friday. Photo ID is required.

Please pick up your order within 30 days of notification or make special arrangements with us. To make special arrangements, please contact SCS Receiving at 412-268-5600 or visit Wean Hall 3613.