Faculty Resources

New to the Kenneth C. Griffin School of Computer Science? Welcome! We have prepared this page to be a good starting point for those new to our environment. This page is a collection of links, resources and information relevant to Faculty in the Griffin School. In addition, you will find resources relevant to the greater university. Some of the systems and resources referenced on this page may not be provided or managed by Griffin School Computing and are included for your convenience.

If you require support, you can visit our SCS Help Center. You can reach us via phone at 412-268-4231, submit a ticket or email help@cs.cmu.edu.

Griffin School Computing Links

Self-Service Portal (Incidents and Requests)

View, update, or submit Incidents to Griffin School Computing.

Recommended Computers and Configurations

Griffin School Computing-supported computer recommendations with standard configurations.

Purchase Computing Equipment

Submit a purchase request.

Register Your Griffin School Computer for Support

Get support from out technical staff and help from our SCS Help Center (hardware software and more).

Operating Systems and Software Resources

Once you register your Griffin School computer for software support, you can have a Griffin School-supported operating system installed along with access to a standard software offering.

CMU Virtual Private Networking (VPN)

As both a requirement for certain CMU systems as well as for increased security connecting to CMU resources, our VPN solution is an ideal way to ensure the secure and reliable connections to our network. You can download the client and find more information regarding our Cisco VPN solution.

Backup Services (Crashplan & TiBS)

We offer a free Data Protection service (CrashPlan) and an Archival Backup service (TiBS). Once registered, you can visit the backup page for more information.