Carnegie Mellon University School of Computer Science ———
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Staff Resources

New to SCS? Welcome! We have prepared this page to be a good starting point for those new to our environment. This page is a collection of links, resources and information relevant to staff in the School of Computer Science. In addition, you will find resources relevant to the greater university. Some of the systems and resources referenced on this page may not be provided or managed by SCS Computing Facilities (SCSCF) and are included for your convenience.

If you require support, you can visit our Help Desk, available Monday through Friday, 9am to 5pm with extended 24x7 coverage for critical issues and SCS machine room-hosted equipment. You can reach us via phone at 412-268-4231, you can submit a ticket or email help@cs.cmu.edu.

Quick Links

SCS Computing Facilities Links

SCS Account Application

Request an SCS account.

Purchase Computing Equipment

Submit a purchasing request.

Register Your SCS Computer for Support

Get support from out technical staff and our help desk (hardware software and more).

CMU Virtual Private Networking (VPN)

As both a requirement for certain CMU systems as well as for increased security connecting to CMU resources, our VPN solution is an ideal way to ensure the secure and reliable connections to our network. You can download the client and find more information regarding our Cisco VPN solution. 

See Active Tickets (Self Service Portal)

See your SCSCF and Andrew Computing Services tickets.

Request a Loaner Laptop

Request a laptop loan from the SCS Help Desk (lending policy).

Email Web Client

Read CMU email online.

Printing in SCS

SCS Public Printing information, configuration instructions and more.

Request an AFS Project Volume (Team or Project)

Request an AFS academic volume for class by term.

Getting Started

New to SCS? We have prepared this page to be a good starting point for you.

People

Meet our SCSCF Staff.

SCS Links

SCS Dean's Office Page

SCS Dean's office page with information for faculty as well as useful links related to policy, finance, space, and academics.

SCS Room Reservations

SCS Building Facilities provides management of SCS room resources via QReserve, the reservation system.

SCS Room Use Guidelines & Policy

Policy and guidelines for reserving SCS rooms.

SCS Building Facilities

Room keys, building facility issues and requests.

SCS Contacts

A list of commonly requested contacts at SCS.

SCS Directory

Search faculty, staff, and graduate students.

SCS Lost and Found

Lost and found items within SCS spaces.

Campus Links

S3 Admin Console

Student Services Suite (S3). 

Online Schedule of Classes

Course search and a complete schedule of classes.

University Contracts Office

The University Contracts Office reviews, drafts, and executes documents, contracts, and licenses related to CMU business affairs.

Procurement Services Supplier Directory

Listing of preferred, discounted, and internal suppliers to CMU.

SpaceQuest 25Live

Scheduled events for University Registrar's room resources.

Academic Calendar

The calendar includes registration dates, class start dates, add/drop deadlines, exam dates and more.

Finance Forms

Finance forms available for download.

 

CMU Guest Wireless

Event Manager interface for guest wireless access.

HR Services & Workday

HR Service Center.

CMU Directory

Search campus director faculty, staff and students.

Campus Support Groups

Andrew Computing Services Help Center

Location and walk-in hours

119 Cyert Hall
Monday - Friday
9:00 AM - 5:00 PM

Email and phone support
it-help@cmu.edu
412-268-4357 (HELP)
Monday - Friday
7:00 AM - 7:00 PM

Telephony and Conferencing

Frontline support by Andrew Computing Services Help Center

Computing Services Help Center
412-268-4357 (HELP)
it-help@cmu.edu

 

Need Help?