Welcome New Students!

Welcome new and returning students for the Fall 2020 semester. Our department is the principal technical support and consulting resource for the School of Computer Science at Carnegie Mellon University. We are here to provide you with the very best computing experience with all of our technology services including desktop computing, research computing, high performance clusters, and help via technical consulting and help desk support.

While we are your first stop for computing support, we also collaborate closely with central campus technology groups such as Andrew Computing Services to facilitate escalations and provide the most complete service experience. 

Providing support during the COVID-19 pandemic

In addition to this website for technical services and support related information, be sure to visit other SCS online resources available to you, such as the 2020 Graduate Student Orientation page (requires Andrew Login), technical recommendation resources for learning and teaching remotely, and the SCS Dean's Office Alerts and Updates page.

As we face the challenges presented by the COVID-19 pandemic, our technical teams are now structured to provide remote support as well as on-site support on an as-needed basis. For more information on our COVID-19 response, please visit our news item. For all technical support, you can submit a request through our website, call 412-268-4231, or email help@cs.cmu.edu.